> For a complete page index, fetch https://docs.synthflow.ai/llms.txt. For full documentation content, fetch https://docs.synthflow.ai/llms-full.txt.

# Redesigned call Overview tab

> See why a call ended, whether it reached voicemail, and how each transfer went, right on the call.

![Call overview with end reason, disconnect reason, voicemail result, and the Transfer section](https://storage.googleapis.com/granular-changelog/doc-images/changelog_call_overview_detail.png)

The post-call webhook was one place to see why a call ended or whether it reached voicemail. The **Overview** tab in [Call logs](/logs#call-logs) now shows it on the call itself:

* The summary, end reason, disconnect reason, and voicemail result, side by side. Hover over a field to see what it means.
* **Transfer**: each attempt, its outcome, and how far into the call it started, so you no longer search the transcript to see if a transfer worked.
* **Call**, **Agent**, **Contact**, and **Technical** groups for the rest, including the agent number, the agents used, and the node timings.
* **Copy** menu in the header: copy the call ID, a link to the call, or the full call data as JSON for a support ticket.