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title: Compliance
subtitle: null
slug: twilio-compliance
description: null
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## Compliance with Twilio's Messaging & Call Regulations

1. For making phone calls, familiarize yourself with Twilio's [regulatory compliance](https://www.twilio.com/en-us/guidelines/regulatory) to ensure that you adhere to the necessary requirements for the countries in which you're operating.
2. When using Twilio to send SMS, it's crucial to comply with their [A2P 10DLC regulations](https://www.twilio.com/docs/messaging/compliance/a2p-10dlc). This ensures that your messages are delivered reliably and helps to avoid carrier filtering.

### Steps for Regulatory Compliance:

* Create a regulatory bundle through Twilio's console.
* Submit the bundle for review and ensure all documentation is up to date.

### Key Points on A2P Compliance:

* Register your brand and campaign use case with The Campaign Registry.
* Understand the different trust scores and message throughput associated with your campaign.

## Handling Errors

When integrating Twilio with Synthflow, there might be errors related to:

### A2P SMS Compliance Errors:

* Non-compliance with A2P 10DLC could lead to message filtering or blocking.
* Ensure that your messaging service aligns with the registered campaign.

### Regulatory Compliance Errors:

* Non-adherence to country-specific regulations could result in call completion issues.
* Review and submit the correct documentation to avoid service disruptions.

<Note>
  By staying informed and compliant with Twilio's regulations, you can utilize Synthflow's capabilities to their fullest extent, providing high-quality communication experiences to your users.
</Note>