Get call

1 curl https://api.synthflow.ai/v2/calls/call_id \ 2 -H "Authorization: Bearer <apiKey>"

1 { 2 "status": "ok", 3 "response": { 4 "calls": [ 5 { 6 "call_id": "1725527007259x327898249603432960", 7 "model_id": "1725526325346x892123579587048600", 8 "campaign_type": "Inbound", 9 "phone_number_from": "+11234567890", 10 "phone_number_to": "+1098765432", 11 "name": "", 12 "transcript": "\nbot: Hey, you've called to [company]. How may I assist you today?\nhuman: Hello. I would like to know my preferences.\nbot: Let me check your preferences.\nbot: I didn't catch your name. \nbot: Could you please provide it so I can look up your preferences? \nhuman: Eddie.\nbot: Let me check your preferences.\nbot: Alright, Eddie. \nbot: Let me quickly pull up your preferences. \nbot: One moment, please. \nbot: Let me check your preferences.\nbot: Alright, Eddie. \nbot: Let me pull up your preferences... \nbot: Let me check your preferences.\nbot: Let me check your preferences. \nhuman: (Now the user has not responded in a while, you would say:)\nbot: Hey Eddie, are you still there? \nhuman: Yes.\nbot: Let me check your preferences.\nbot: Got it. \nbot: Let me quickly pull up your preferences. \nbot: One moment, please. \nhuman: (Now the user has not responded in a while, you would say:)\nbot: Hey Eddie, are you still with me? \nhuman: Yes.\nbot: Let me check your preferences.\nbot: Alright, Eddie. \nbot: Let me quickly pull up your preferences. \nbot: One moment, please. ", 13 "duration": 66, 14 "recording_url": "https://api.twilio.com/2019-06-03/Accounts/ACb029z9m380d81c4329469c63c99941bf/Recordings/RE68bd7f17dc26a49caac7x3n2a59efb3", 15 "end_call_reason": "human_pick_up_cut_off" 16 } 17 ] 18 } 19 }

Provides transcript and other relevant information of a phone call.

Path parameters

call_idstringRequired

Response

200

statusstring or null

responseobject or null

Path parameters

Headers

Response

Errors