Introduction | Synthflow

The BELL framework

Every Synthflow agent goes through the same loop: Build, Evaluate, Launch, and Learn.

Not sure where to start? Describe your agent to Aurora and it builds the first version for you.

Create your first agent

The BELL loop: Build, Evaluate, Launch, and Learn

Build

Create the agent and give it what it needs to know and do.

Agents

Create a voice or chat agent from a prompt.

Knowledge Base

Answer questions from your documents and websites.

Actions

Transfer calls, book meetings, and call your APIs.

Memory

Remember contacts across conversations.

Claude Code

Manage Synthflow from Claude.

Codex

Manage Synthflow from Codex.

Evaluate

Test the agent before real customers reach it.

Test your agent

Call or chat with the agent from the editor.

Test Center

Run simulated conversations and score them.

Custom evaluations

Score calls against your own criteria.

Launch

Put the agent in front of your customers.

Phone Numbers

Buy or import a number and attach it to an agent.

Campaigns

Call a list of contacts in one batch.

Workflows

Run agents and actions when events happen.

Chat

Launch a chat agent on your website or app.

Integrations

Connect your CRM, calendar, and telephony.

Webhooks

Send call data to your systems.

Learn

See how calls go and improve the agent.

Analytics

Track volume, outcomes, and quality over time.

Logs

Review every call with its transcript and recording.

Export call data

Download calls for your own reporting.

Popular integrations

Answer calls inside WhatsApp Business.

Salesforce

Sync calls and customer context.

HubSpot

Call contacts and log results.

Stripe

Bill your subaccounts.

Developers and accounts

API

Authenticate and make your first request.

Concurrency

Understand call limits and capacity.

Whitelabeling

Set up subaccounts under your brand.

Billing

Manage your plan and invoices.

More resources

Changelog

See what’s new.

Academy

Follow guided training and videos.

YouTube

Watch walkthroughs and releases.

Help Center

Find answers to common issues.

Status

Check live service availability.