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Export Call Data

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You can export your call logs as a CSV file for further analysis, record-keeping, or sharing with your team. This allows you to organize, filter, and analyze call data outside of the Synthflow AI platform.

Set up automatic daily exports

Note: This feature is only available on our Enterprise plan.

If you’re an Enterprise client, you can configure daily exports of your call data to destinations of your choice, including Amazon S3, Google BigQuery or SFTP servers. To set up a data export pipeline, contact your account manager.

Export call data manually

From an agent’s call history, click the Export button in the top-right corner. All calls are included by default. Uncheck any rows you want to exclude, then click Export Calls to download the CSV.