Export call data | Synthflow

You can export your call logs as a CSV file for further analysis, record-keeping, or sharing with your team. This allows you to organize, filter, and analyze call data outside of the Synthflow AI platform.

Set up automatic daily exports

Note: This feature is only available on our Enterprise plan.

If you’re an Enterprise client, you can configure daily exports of your call data to destinations of your choice, including Amazon S3, Google BigQuery or SFTP servers. To set up a data export pipeline, contact your account manager.

Export call data manually

On the left-hand navigation sidebar, click Agents.

Click the agent you want to export call data for.

On the navigation sidebar, click Calls.

Click the Export button in the top-right corner.

All call data is exported by default. To exclude certain calls from the dataset, uncheck the boxes next to them. Once you’re done, click Export Calls.