Deploy your Agent

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Deploying your Synthflow AI agent ensures it is live and ready to interact by calling or messaging. This page summarizes how to launch through telephony, WhatsApp Business calling, real-time websocket embeds or Chat.

Deployment options

These deployment paths are complementary—you can enable all of them for the same agent to cover the channels your customers use most.

Use the channel that matches how customers will reach your agent:

  • Telephony for public phone calls, phone numbers, and SIP-based routing.
  • WhatsApp for inbound calling inside WhatsApp Business.
  • Websocket for real-time voice in your own website or app.
  • Chat for text conversations over widgets, API integrations, SMS, or WhatsApp messaging.

Telephony deployment connects your agent to the public phone network so it can handle inbound and outbound calls.

  • Buy a phone number or import your own carrier number to give the agent a voice endpoint.
  • Attach that number to the agent from the Deployment tab so calls route through your configured workflows.
  • Expand into SIP trunking when you need to integrate with existing PBX or carrier infrastructure.

Learn more about Telephony deployment →

Extend your agent with Workflows

Deploying your agent to a channel is the starting point. Workflows let you connect it to the rest of your stack — writing call outcomes to a CRM, triggering outbound calls from a spreadsheet or database event, or enriching inbound calls with live data from your systems.

FAQs

Common deployment constraints:

  • Calls can run for up to 40 minutes.
  • Regional deployment support depends on your infrastructure needs and Synthflow availability.
  • European hosting availability is still evolving, so confirm current coverage when region is a hard requirement.

Yes, calls can be a maximum of 40 minutes. This applies to both Twilio and custom telephony setups.

In many cases, yes. We can place points of presence near your users to reduce latency and jitter. See the LATAM regionalization case study.

Very soon.