AdministrationData Usage

Clusters & Regions

Choose where your workspace data is stored and processed
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When you create a workspace, you select a cluster that determines where your data is stored and processed. This choice impacts data residency, compliance, and latency for your organization.

Cluster selection is permanent. The cluster you choose when creating a workspace cannot be changed afterward. Make sure you select the correct cluster upfront.

Available Clusters

ClusterStorageComputeNotes
GlobalEUUS & EUDefault cluster for existing workspaces. Our original architecture.
USUSUSSingle-region cluster with all data and processing fully in the United States.
EUEUEUSingle-region cluster with all data and processing fully in the European Union.

If you bring your own Twilio integration into an EU workspace, only some Twilio API requests run in Twilio’s Ireland region. See Twilio integration > Regional API routing for the full breakdown.