Notifications

Synthflow sends email alerts for product updates, system status incidents, and Academy content. You control which notification types you receive from your account settings.

Configure

Open Admin → Personal → Notifications to manage your email preferences.

You can turn each notification type on or off with the toggle next to it. Your choices apply to the email address on your Synthflow account.

High frequency product updates

High frequency product updates are individual emails sent when a new release ships. Each message covers one changelog entry, such as a new feature, improvement, API change, or deprecation notice.

These updates are especially important if you rely heavily on Synthflow for your day-to-day work. Synthflow averages 2-3 high frequency update emails per week.

Turn these on if you want to hear about updates as they are published.

If you prefer to follow updates outside of email, you can also subscribe to the changelog RSS feed. Click Subscribe on the changelog page to copy the feed URL or a Slack /feed subscribe command that posts each entry to a channel.

Monthly product updates

Monthly product updates summarize all the high frequency updates from the past month in a single digest. They are useful if you prefer one recap instead of individual release emails.

You can enable high frequency updates, monthly updates, both, or neither.

System status updates

System status updates alert you about incidents, outages, and scheduled maintenance affecting Synthflow services. You receive an email when an incident is published on the Synthflow status page and when it is resolved, so you can tell whether an issue on your side is caused by a platform problem.

You can also check current availability at any time on the system status page.

Academy updates

Academy updates notify you when new training content, courses, or tutorials are published in the Synthflow Academy.

FAQ