Chat Agents

This guide explains how to create and configure a chat agent in Synthflow. Chat agents enable you to deliver conversational AI experiences through text-based interfaces, such as web chat widgets, support portals, or custom applications.

Creating a Chat Agent (UI)

1. Go to the Agents section in the Synthflow platform.
2. Click Create Agent.
3. Select Chat as the agent type.
4. Enter a name and description for your chat agent.
5. Configure settings, including:
   • Language model (e.g., GPT-4o, GPT-5.1)
   • Conversation flow (single prompt or flow designer)
6. Save your chat agent.

Creating a Chat Agent (API)

To create a chat agent via API, send a POST request to the Synthflow API endpoint. Example:

$
curl -X POST \
>
  https://api.synthflow.ai/v2/assistants \
>
  -H 'Content-Type: application/json' \
>
  -H 'Authorization: Bearer YOUR_API_KEY' \
>
  -d '{
>
    "name": "My Chat Agent",
>
    "description": "A chat agent for customer support",
>
    "type": "chat",
>
    "settings": {
>
      "language_model": "gpt-5.1",
>
      "conversation_flow": "customer_support_flow",
>
      "parameters": {
>
        "max_tokens": 100,
>
        "temperature": 0.7
>
      }
>
    }
>
  }'

Next Steps

• Deploy your chat agent

Frequently Asked Questions (FAQ)