For AI agents: a documentation index is available at the root level at /llms.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
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DocumentationAPI ReferenceIntegrationsAdministrationChangelog
DocumentationAPI ReferenceIntegrationsAdministrationChangelog
  • Get Started
    • Introduction
    • Aurora
  • Build
    • Create an Agent
    • The Agent Editor
    • Single-Prompt Agents
      • Getting Started
      • Multi-Agent System
        • Global Settings
        • Greeting Message
        • Conversation
        • Message Node
        • Branch
        • Jump To
        • Custom Action
        • Call Transfer
        • Real-Time Booking
        • End Call
      • Publishing to Live
      • Flow Designer Agents vs Single-Prompt Agents
    • Memory
    • Knowledge Base
    • Variables
    • Version Control
  • Evaluate
    • Manual Testing
    • Custom Evaluations
    • Simulations
  • Launch
    • Deployment Options
    • WhatsApp
    • Website and Apps
    • Launching a Chat Agent
    • Workflows
  • Learn
    • Analytics Dashboard
    • Logs
    • Export Call Data
  • Legal
    • Subscriber Terms
    • GTC - Direct Use (DACH)
    • GTC - Direct Use (US)
    • GTC - Distribution (DACH)
    • GTC - Distribution (US)
    • Business Associate Agreement
    • Privacy Policy
    • Imprint
    • AI Transparency Statement
    • Trust Vault
  • Introduction
  • Aurora
  • Create an Agent
  • The Agent Editor
  • Single-Prompt Agents
  • GPT-5.1
  • GPT-5.2
  • GPT-5.4
  • Getting Started
  • Multi-Agent System
  • Global Settings
  • Greeting Message
  • Conversation
  • Message Node
  • Branch
  • Jump To
  • Custom Action
  • Call Transfer
  • Real-Time Booking
  • End Call
  • Publishing to Live
  • Flow Designer Agents vs Single-Prompt Agents
  • General Configuration
  • Greeting Message
  • Voice Configuration
  • Languages
  • Call Configuration
  • End-Call Reasons
  • Security & Compliance
  • Additional Settings
  • Overview
  • Call Transfers
  • Real-Time Booking
  • MCP Connectors
  • Custom Actions
  • Send SMS
  • In-Call Messaging
  • Information Extractors
  • Custom Evaluations
  • IVR Handling
  • Memory
  • Knowledge Base
  • Variables
  • Version Control
  • Manual Testing
  • Custom Evaluations
  • Simulations
  • Deployment Options
  • Overview
  • Buy a Phone Number
  • Import Phone Numbers
  • Connect your Phone System
  • SIP Trunking Network ACL
  • Egress IP Addresses
  • Performance Metrics
  • Concurrency
  • Telephony Errors
  • Forward Calls to Synthflow
  • Call Transfer to SIP
  • How to Direct SIP Dialing
  • Viewing the SIP call ladder
  • Use Action Variables in Inbound SIP Calls
  • Forward Calls to the SIP Trunk
  • Forward Calls Using SIP Diversion Headers
  • Use the X-EI SIP Header
  • Use SIP X-Headers in Prompts, Actions & Transfers
  • Deploy in LATAM Regions
  • WhatsApp
  • Website and Apps
  • Launching a Chat Agent
  • Workflows
  • Analytics Dashboard
  • Logs
  • Export Call Data
  • Subscriber Terms
  • GTC - Direct Use (DACH)
  • GTC - Direct Use (US)
  • GTC - Distribution (DACH)
  • GTC - Distribution (US)
  • Business Associate Agreement
  • Privacy Policy
  • Imprint
  • AI Transparency Statement
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BuildFlow Designer AgentsAbout Nodes

Custom Action Node

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Custom Action node executes a custom action, learn more here.

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Call Transfer Node

Hand off calls to human agents or external systems
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