PII Redaction API parameter
A new redact_pii parameter has been added to the Agent endpoints, allowing you to enable PII (Personally Identifiable Information) redaction via the API.
Updated endpoints:
When redact_pii is set to true, sensitive data is automatically removed from transcripts, post-call webhook payloads, and internal logs. Redacted data types include:
- Credit card numbers, expiration dates, and CVVs
- Social security numbers
- Names, email addresses, phone numbers, and physical addresses
See Security & Compliance for more information.
