Changelog

Actions API: Readable names

Names of call transfer, post-call SMS, in-call SMS, and WhatsApp actions are now saved exactly as you type them, up to 64 characters, through both the Actions API and the app.

Agents API: Updated Get an agent response

The Get an agent response now includes these fields:

• knowledge_base_id
• agent.greeting_message_mode
• agent.greeting_message_human_talk_timeout
• agent.suppression_level
• agent.redact_pii
• agent.voice_style, now returned as a decimal instead of 0