Stay up to date with the latest changes to Synthflow.
This changelog provides granular, real-time updates as changes are released. For a monthly summary of platform changes, visit feedback.synthflow.ai/changelog.
For system status, reliability information, and service health, visit status.synthflow.ai.
Outbound chat conversations now documented in the Platform API
The Platform API reference now includes the public outbound chat endpoint used to trigger SMS and WhatsApp conversations for chat agents.
New endpoints:
Notes:
- The endpoint uses the
X-User-Api-Keyheader for authentication channelsupportssmsandwhatsapp- WhatsApp freeform outbound messages are limited to the 24-hour customer service window; use a Twilio content template outside that window
