Stay up to date with the latest changes to Synthflow.
High Frequency Product updates

Sign up to receive all product updates almost as they happen.

Subscribe to updates

This changelog provides granular, real-time updates as changes are released. For a monthly summary of platform changes, see the Synthflow product changelog on our feedback portal.

For live uptime, active incidents, and service health, visit our Status page.


April 13, 2026

Website crawler for Knowledge Base

You can now crawl a website directly into your Knowledge Base by starting from a root URL. Configure crawl settings such as max pages, sitemap handling, include/exclude paths, and sync schedule.

The crawl runs asynchronously and may take a few minutes to complete, depending on site size and crawl depth.

Learn more: Crawl a Website for Knowledge Base.

Zendesk integration for Knowledge Base

You can now connect Zendesk via OAuth and import Help Center articles into your Knowledge Base.

The import is asynchronous: status moves to In Progress while resources are being indexed, then changes to Synced once complete.

Learn more: Import Knowledge Base Content from Zendesk.