Stay up to date with the latest changes to Synthflow.
Website crawler for Knowledge Base
You can now crawl a website directly into your Knowledge Base by starting from a root URL. Configure crawl settings such as max pages, sitemap handling, include/exclude paths, and sync schedule.
The crawl runs asynchronously and may take a few minutes to complete, depending on site size and crawl depth.
Learn more: Scan URLs (Knowledge Base guide).
Zendesk integration for Knowledge Base
You can now connect Zendesk via OAuth and import Help Center articles into your Knowledge Base.
The import is asynchronous: status moves to In Progress while resources are being indexed, then changes to Synced once complete.
Learn more: Import from Zendesk (Knowledge Base guide).