Changelog

Call log filters used to show only calls that met every condition. You can now combine filters with and/or in groups, pick several values per filter, and search transcripts for what the caller said. For example, you can find failed calls from two agents, or any call where the caller mentioned a refund.

Select Add filter or press F to start, or Query to edit your filters as text. Share the page link to give someone the same view. Learn more about advanced filters.