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New features, fixes, and API updates, shipped continuously.

Manage number pools in the app

Phone tab of Deployment Settings listing three numbers, the first marked Default, above the Add Phone Number button

One agent can now use several phone numbers, and you manage them all from its deployment settings. Add or remove numbers there, and pick which number calls you when you test a call. See Number Pooling.

Revert a version into your draft

Revert Version menu offering Revert, which loads the version into the draft, and Revert and publish, which makes it live as a new version

If a revert put the wrong configuration live, you had to publish again to undo it. Restoring a version now offers Revert, which loads it into your draft so you can test and edit it first. Revert and publish still makes it live right away. See Restore this version.