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Five9 Handoff action

Five9 Handoff action configuration in Synthflow

The Five9 Handoff action returns a call from your agent to your Five9 workflow, passing routing context as X-Headers on the SIP BYE. The Five9 integration guide covers the full AI Agent Connect setup, from onboarding to the data exchanged in each direction.

Available on the Enterprise plan. Contact your account manager to activate it.