New features, fixes, and API updates, shipped continuously.

Campaigns

Campaigns list in the Synthflow portal showing status and progress for each campaign

Call an entire list with one request. Campaigns dial your recipients over time, as fast as your concurrency allows. Create and control them through the Platform API, pause, resume, or cancel at any point, and watch progress in the portal under Campaigns.

Available on our Enterprise plans. Reach out to our support team to activate it on your account.

Business Hours

Business Hours panel in the agent editor showing the Limit agent to business hours toggle, the agent local time readout, and the weekly hours for each day

Your agents can now keep office hours. Set business hours for each day of the week in the agent editor, evaluated in the agent’s own timezone, and pick what happens to inbound calls outside them: decline the call, transfer it, or run a custom action. Outbound calls placed while the agent is closed are declined.