Understanding webhooks in Synthflow AI

Webhooks allow you to receive real-time notifications when a call is completed, eliminating the need to manually check for updates. By setting up a webhook, you can automatically capture call status, lead details, transcripts, and more, making it easy to integrate Synthflow AI with your existing workflows.

With webhooks, you can:

• Log call data in your CRM after an interaction.
• Trigger follow-up actions based on call outcomes.
• Monitor call performance in real-time.

To set up a webhook, provide a webhook URL in your API request. When the call is completed, Synthflow AI will send a structured response to your endpoint with details like call status, duration, and executed actions.

ℹ️

For a full guide on setting up and using webhooks, check out the webhook API documentation.