Role Management
Manage user roles and permissions in your organization
User Roles
Super Admin
A Super Admin has full access to every feature and setting within the organization. Super Admins can:
- Manage all users and assign roles
- Access billing and subscription settings
- Configure organization-wide settings
- Create and delete API keys
- Access all agents, calls, and analytics
The Super Admin is also the primary contact for the workspace.
Admin
Admins have broad management permissions but cannot demote or remove Super Admins. They can:
- Manage users and assign roles (except Super Admin)
- Create and configure agents
- Access call logs and analytics
- Manage integrations and actions
- Access billing and subscription settings
Members
Members have standard access to core features with limited administrative capabilities.