Run several custom actions
In some scenarios, you may want to run a custom action that triggers a second custom action immediately after it. We refer to this as a back-to-back action.
Imagine you want to dynamically extract a user’s email address from your CRM and then use that email to populate a booking appointment calendar. This requires chaining two actions together.
Run several custom actions back to back
Create two custom actions
Create two custom actions. For a step-by-step guide, see Create a custom action.
- Action 1: extract the user’s email from your CRM.
- Action 2: book an appointment using the extracted email.