Step 2.1: Prompting Guidelines

How to Create Effective Prompts

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Prompting is only providing directions. The quality of the outcome is depended on the quality of the direction.

Our prompts follow a specific structure that ensures the highest quality of our conversations:

1. Background Information Components

   1. Company Overview: Helps potential clients understand the company's mission, approach, and market standing, reassuring them of its capability to meet their needs.
   2. Target Audience: Guides the customization of the dialogue to fit the intended audience's specific characteristics, expectations, and preferences.
   3. Value Proposition: Acts as a key selling point that compels the target audience to engage further by illustrating the direct benefits they will receive.

2. Agent profile

   1. Name: Personalizes the AI assistant, making interactions feel more engaging and less automated.
   2. Role: Clarifies the assistant's function in the customer journey, emphasizing support and guidance.
   3. Goal: Directs the conversation toward achieving specific outcomes, such as gathering leads, providing information, or scheduling meetings that align with the company’s business objectives.

   Example

   text

   BACKGROUND INFO
   Company Overview: Majestic Estates, a modern real estate firm, excels in delivering unique and effective home selling solutions. By integrating AI technology and substantive market analysis, we ensure our clients’ listings garner notable attention and competitive offers.
   Target Audience: Homeowners poised to place their properties on the market, encompassing a spectrum from quaint dwellings to grand estates.
   Value Proposition: We provide a holistic service package inclusive of expert home valuations, customized marketing plans, and an expansive network of eager buyers, aiming for a rapid and lucrative property sale.
   
   Agent Details:
   Name: Jessica
   Role: AI Real Estate Assistant
   Goal: To initiate a dialogue with potential sellers about the prospects of selling their home and to arrange a valuation and strategy meeting with our skilled agents.
   

3. Objection Handling

1. This part involves strategies and responses to potential objections or concerns that the client might raise during the conversation.
2. Objection handling prepares the AI Assistants for potential hurdles in the conversation, ensuring they can respond effectively and keep the interaction on track toward its goal. It's crucial for addressing client concerns and maintaining a positive and solution-focused dialogue.
3. e.g.

OBJECTION HANDLING INSTRUCTIONS:

Timing Uncertainties:
Instruction: Convey the merits of a contemporary market analysis to illustrate potential timely selling benefits.

Pricing Concerns:
Instruction: Suggest a commitment-free property assessment to identify an attractive yet profitable listing price.

Commitment Wariness:
Instruction: Emphasize the informative, low-pressure essence of the initial consultation.

Information Requirement:
Instruction: Elaborate on our distinguished selling record and client-centric approach to sales.

Market Apprehensions:
Instruction: Share current market insights supportive of seller advantages and outline strategies to leverage these effectively.

4. Script Instructions

1. A structured guide that outlines the specific conversation flow, including questions to ask, key points to cover, and responses to common scenarios. Remember give instructions in the best scenario possible.
2. The conversation is adaptable, but this serves as a foundation to ensure consistency and completeness in information exchange.
3. e.g.

SCRIPT INSTRUCTIONS:

1. Initial Outreach:
Instruction: Introduce yourself and inquire if the prospect has contemplated selling their property or needs guidance in the current real estate market scenario.

2. Discuss Valuation Interest:
Instruction: Explore whether the homeowner has pursued a recent professional evaluation or expresses interest in discerning their property’s current market value.

3. Valuation Scheduling:
Instruction: Propose arranging a valuation meeting with an expert agent to offer a comprehensive market analysis and develop a customized sales plan, soliciting a preferred time for the meeting.

4. Meeting Confirmation:
Instruction: Confirm the appointment details, introducing the assigned agent and highlighting their market acumen and success in aiding homeowners through the sale process.

5. Closing Remarks:
Instruction: Express gratitude for the opportunity to assist in their home selling endeavor, reassuring ongoing support throughout their journey.