For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
AcademyContact SalesHelp CenterDashboard
DocumentationAPI ReferenceIntegrationsAdministrationChangelog
DocumentationAPI ReferenceIntegrationsAdministrationChangelog
  • Get Started
    • Introduction
    • Aurora
  • Build
    • Create an Agent
    • The Agent Editor
    • Single-Prompt Agents
      • General Configuration
      • Greeting Message
      • Voice Configuration
      • Languages
      • Call Configuration
      • End-Call Reasons
      • Security & Compliance
      • Additional Settings
    • Memory
    • Knowledge Base
    • Variables
    • Version Control
  • Evaluate
    • Manual Testing
    • Custom Evaluations
    • Simulations
  • Launch
    • Deployment Options
    • WhatsApp
    • Website and Apps
    • Launching a Chat Agent
    • Workflows
  • Learn
    • Analytics Dashboard
    • Logs
    • Export Call Data
  • Legal
    • Subscriber Terms
    • GTC - Direct Use (DACH)
    • GTC - Direct Use (US)
    • GTC - Distribution (DACH)
    • GTC - Distribution (US)
    • Business Associate Agreement
    • Privacy Policy
    • Imprint
    • AI Transparency Statement
    • Trust Vault
LogoLogo
AcademyContact SalesHelp CenterDashboard
On this page
  • Language
  • AI Model
  • Timezone
BuildConfiguration

General Configuration

||View as Markdown|
Was this page helpful?
Previous

Greeting Message

How an agent starts a conversation and delivers its greeting
Next
Built with

General settings

The General section of the agent editor contains the foundational settings that apply to every conversation your agent handles. This is where you choose the language your agent speaks, the AI model powering its responses, and the timezone it uses for date and time references.

Language

The Language dropdown determines which language your agent uses for both speech recognition and voice synthesis. Changing the language automatically adjusts the underlying transcription engine and voice options to match.

AI Model

The AI Model selector controls which large language model powers your agent’s responses. Available options include:

  • GPT-4o — fast, versatile model balancing quality and speed.
  • GPT-4.1 — well-suited for complex tasks where latency is less critical.
  • GPT-4.1 Nano — lightweight variant of GPT-4.1 optimized for speed and cost.
  • GPT-4.1 Mini — similar reasoning power with lower cost.
  • GPT-5 Chat — advanced model for cutting-edge conversational quality.
  • GPT-5 Mini — compact GPT-5 variant balancing performance and cost.
  • GPT-5 Nano — lightweight GPT-5 variant optimized for speed and cost.
  • GPT-5.1 — advanced model with low latency. Pair it with the GPT-5.1 Prompting Guide for best results.
  • GPT-5.2 — OpenAI’s most advanced model. Pair it with the GPT-5.2 Prompting Guide for best results.
  • GPT-5.4 — OpenAI’s latest flagship model. Pair it with the GPT-5.4 Prompting Guide for best results.
  • GPT-5.4 Mini — compact variant balancing performance and cost.
  • GPT-5.4 Nano — lightweight variant optimized for speed and cost.
  • Synthflow — optimized for real-time, natural phone conversations.

Pick the model that matches your latency, cost, and quality requirements.

Timezone

The Timezone dropdown sets the local time context your agent operates in. New agents inherit the default from Settings > Preferences, but you can override it here. Keeping this accurate is critical for call openings, follow-up promises, and calendar booking contexts. The full list of supported values is available on the Timezones reference page.

For lower-level controls over transcription, latency, interruptions, and vocabulary, see Additional settings.