Contacts overview

This guide will give an overview of how to manage your contacts in Synthflow AI.

Contacts in Synthflow AI

Contacts in Synthflow AI represent the people and businesses your Assistants interact with.

You can import, organize, and manage them in the Contacts portal, making it easy to reach out, follow up, and keep your contact list up-to-date.

Manage contacts efficiently with these features:

  • Import from CSV: Upload contacts in bulk, including names, phone numbers, and additional details: Import contacts from CSV.
  • Batch calling campaigns: Schedule your Assistant to call multiple contacts at once. This is great for lead generation, appointment reminders, or surveys: Create a batch calling campaign.
  • CRM integration: Sync contacts with HubSpot, GoHighLevel, and Zoho to manage customer relationships and follow-ups.
  • Real-time data access: Monitor live call performance and engagement metrics directly from the Contacts portal.
  • Personalized interactions: Store contact details so your Assistant can deliver tailored responses and improve engagement.
  • Multilingual support: Reach contacts in multiple languages.
  • Contact deletion: Remove outdated or unnecessary contacts to keep your list organized: Deleting Contacts.