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DocumentationAPI ReferenceIntegrationsChangelog
DocumentationAPI ReferenceIntegrationsChangelog
  • Get started
    • Introduction
    • Quickstart
  • Build
    • The Agent Editor
      • Overview
      • Real-Time Booking
      • Call Transfers
      • Custom Actions
      • Send SMS
      • Information Extractors
      • Custom Evaluations
      • IVR Handling
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    • Custom Evaluations
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BuildActions

Actions

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Real-Time Booking

Let agents schedule meetings instantly with GoHighLevel or Cal.com calendars.

Call Transfers

Route conversations to a live teammate with blind or warm transfer options.

Custom Actions

Connect external APIs to fetch or send data and personalize every call.

Send SMS

Configure automated follow-up texts your agent can trigger after calls.

Information Extractors

Capture structured data points from conversations and store them for later use in your automations.

Custom Evaluations

Track success metrics that matter to your team with tailored post-call scoring.

IVR Handling

Teach outbound agents to navigate IVR menus with automated DTMF input.

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